Mobile users paying too much for services

Monday, 11th April 2011

Mobile phone users are paying too much for their usage according to a recent review, with up to three quaters paying more than 200 pounds than they need to. It is thought that people are over-estimating the number of minutes that they spend on their telephone calls. There has also been a drastic rise in the amount of data usage from smart phones, which can be very expensive. International calling is also another reason for expensive bills, as UK mobiles can end up paying for the international call rates.

It is thought that people are frightened by the thought of getting a huge bill, so they go on call plans for up to four times the number of call minutes that they actually end up using. Mobile phone providers have also been criticised for penalising customers with huge tariff increases once a user goes over their monthly limit. Business mobile users also exceed their data limits as they use phones to surf the web and also to download their email. Many business contracts also allow for a huge amount of minutes between mobiles on the same contract which are hardly ever used. With over 8 million different contact permutations currently in existance, it is no surprise that customers can become easily confused.

Cost Saving Expert advises all businesses to choose their mobile contracts carefully and not to be swayed by a good salesperson. Always do your own research to back up what the salesperson is saying and do not sign a contract for multiple years ahead as pricing can change quickly. Speak to Cost Saving Expert who can give you an unbiased opinion and advice on your next mobile contract to help you save unnecessary costs. We speak to many different businesses about their mobile phone contracts, so are always up to speed with the latest tariffs and deals.

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